WORK WITHOUT JOBS
THE MIT PRESS, 2022
The future of work requires the deconstruction of jobs and the reconstruction of work.
Work is traditionally understood as a “job,” and workers as “jobholders.” Jobs are structured by titles, hierarchies, and qualifications. In Work without Jobs, Ravin Jesuthasan and John Boudreau propose a radically new way of looking at work. They describe a new “work operating system” that deconstructs jobs into their component parts and reconstructs these components into more optimal combinations that reflect the skills and abilities of individual workers. In a new normal of rapidly accelerating automation, demands for organizational agility, efforts to increase diversity, and the emergence of alternative work arrangements, the old system based on jobs and jobholders is cumbersome and ungainly. Jesuthasan and Boudreau’s new system lays out a roadmap for the future of work.
Work without Jobs presents real-world cases that show how leading organizations are embracing work deconstruction and reinvention. For example, when a robot, chatbot, or artificial intelligence takes over parts of a job while a human worker continues to do other parts, what is the “job”? DHL found some answers when it deployed social robotics at its distribution centers. Meanwhile, the biotechnology company Genentech deconstructed jobs to increase flexibility, worker engagement, and retention. Other organizations achieved agility with internal talent marketplaces, worker exchanges, freelancers, crowdsourcing, and partnerships. It’s time for organizations to reboot their work operating system, and Work without Jobs offers an essential guide for doing so.
Book Praises
“This timely book will help you radically rethink how to organize work.”
“The world of work is changing, purpose and social impact are becoming more important than ever, and employees are demanding more from their employers. It is time we reinvent the world of work as we know it. Work without Jobs provides the radical framework needed to completely rethink the working models we use to ensure work works for everyone.”
“How can an organization evolve in an ever-changing world? This book is essential reading for any business leader who wants to understand the future of work, jobs, and skills.”
“The world is changing fast but the way we work is, in many crucial ways, stuck in the past. Ravin Jesuthasan and John Boudreau lay out a powerful argument for moving beyond the staid and outdated assumptions and toward a reimagined work system. This engaging book will help both individuals and organizations become more agile, resilient, and inclusive.”
“Work and jobs are changing fast and in this fascinating book the authors provide a masterful guide that will help every manager make the most of the extraordinary opportunities to rethink jobs and boost productivity.”
“Work Without Jobs should be required reading for the leader and HR manager of the future! Masterfully written, Ravin and John guide readers in understanding the changing landscape of technology in the workplace and how to approach some of today’s toughest questions and fears for employees. Become versed in a profound, new understanding of your team and company’s jobs with this incredible new book!”
“Work without Jobs is a joy to read, an innovative and thoughtful account of where the workplace is, and where it is going. It is extremely well-written, with gold nuggets of ideas scattered throughout. This is a must read for anyone concerned about the future of work from two thought leaders.”
Book Review
REINVENTING JOBS
HARVARD BUSINESS REVIEW PRESS, 2018
A 4-Step Approach for Applying Automation to Work
Your organization has made the decision to adopt automation and artificial intelligence technologies. Now, you face difficult and stubborn questions about how to implement that decision: How, when, and where should we apply automation in our organization? Is it a stark choice between humans versus machines? How do we stay on top of these technological trends as work and automation continue to evolve?
Reinventing Jobs presents leaders with a new set of tools to answer these daunting questions. Based on groundbreaking primary research, this book provides an original, structured approach of four distinct steps–deconstruct, optimize, automate, and reconfigure–to help leaders reinvent how work gets bundled into jobs and create optimal human-machine combinations. Jesuthasan and Boudreau show leaders how to continuously reexamine what a job really is, and they provide the tools for identifying the pivotal performance value of tasks within jobs and how these tasks should be reconstructed into new, more optimal combinations.
With numerous examples and practical advice for applying the four-step process, Reinventing Jobs gives leaders a more precise, planful, and actionable way to decide how, when, and where to apply and optimize work automation.
Book Praises
“Amid all the apocalyptic visions about tomorrow’s workplace—from widespread unemployment to pitched battles between man and machine—comes a bracing dose of common sense. Reinventing Jobs cuts through the hype and hysteria and shows leaders how to apply automation and artificial intelligence in their organizations. Jesuthasan and Boudreau are the clear-eyed guides every organization needs to track their way through the future of work.”
“In the age of the internet of things (IoT) and AI, the traditional notions of ‘Economic Man’ and ‘Social Man’ need to be superseded by the concept of ‘Self-motivated’ Man. Reinventing Jobs is a book ahead of its time and points the way to the ‘humanization’ of the enterprise.”
“Reinventing Jobs provides a step-by-step guide to rethinking how organizations deal with automation. Jesuthasan and Boudreau provide leaders with a thoughtful framework that helps us ask the right questions when we’re considering where and when to automate. They recognize that automation is not a simple ‘rip and replace’ of certain jobs and tasks, but rather something that requires a layered approach.”
“This book provides an excellent, much-needed framework to guide the collaboration necessary among CIOs, CHROs, and other functional leaders to optimize work and the application of automation in today’s rapidly changing environment.”
“A must-read for every CEO. A most thoughtful approach with examples from numerous industries that illustrate that automation and workflow optimization are critical to competing effectively.”
“Reinventing Jobs is a book that CIOs, CHROs, and all C-suite leaders should read together. This four-step framework takes the guesswork out of building your digital strategy and a future-ready, engaged, and agile workforce.”
“This book provides a thoughtful, step-by-step guide to responsible automation that is relevant to all leaders in government, academia, and the private sector. Jesuthasan and Boudreau bring an insightful and practical approach to dealing with one of the most significant challenges of the Fourth Industrial Revolution.”
“We live in a world where advanced technologies are disrupting entire industries, yet few have advanced the discussion beyond a surface consideration of technology either eliminating or creating jobs. Now, Jesuthasan and Boudreau offer a comprehensive approach to transforming work while enabling organizations—and individuals—to adapt and thrive.”
2019 Best Business Books
Axiom Gold Award
Author’s videos about the book
Why Reinventing Jobs was written
Reinventing Jobs – Where to Start
The Four Step Approach for Applying Automation to Work
Step 1: Deconstruct the job
Step 3: Identifying work automation options
Step 2: Assessing the return on improved performance
Step 4: Optimizing work automation
LEAD THE WORK
WILEY, 2015
Navigating a World Beyond Employment
Lead the Work takes an incisive look at the evolving nature of work, and how it’s affecting management and productivity at the organizational level. Where getting things done once meant assigning it to an employee, today’s leaders are increasingly at risk if they fail to recognize that talent can float into and out of an organization. Long-term employment has given way to medium- or short-term employment, marking the first step in severing the bond that once fixed an individual inside an organization. Getting work done by means other than an employee was once considered a fringe event, but now leading organizations are accepting and taking advantage of the notion that talent has shown itself to be mutable. This book explores this phenomenon in detail and provides a new roadmap to help managers navigate this new environment.
The workplace has undergone many changes over the years, but the emerging trend away from traditional employment represents a massive shift that has profound implications for the business model of every organization, large or small. This book describes how management is changing, and how managers must adapt to survive.
Book Praises
“The new world of work has new ways of working. Boudreau, Jesuthasan, and Creelman brilliantly capture the increasingly granular and customized work world where more employees will be free agents. This forward-thinking book offers creative and relevant insights for managing employees as agents. It has implications for leaders, human resources, rewards, and employees.”
“Anyone leading an organization through the rapidly changing and challenging landscape of today’s workplace will find Lead the Work tremendously valuable. Boudreau, Jesuthasan, and Creelman expertly chronicle how work has evolved into multiple methods of employment, focused less on managing employees and more on providing work-based leadership. They give concrete advice on how organizations can thrive in this environment. The concept of ‘beyond employment’ will soon be commonplace to business leaders.”
“Lead the Work invites business leaders to free their minds from the shackles of traditional regular full-time employment. The book pushes the boundaries of flexibility in work arrangements to a future where we not only just build or buy talent but also borrow and share talent.”
“How leaders and organizations assemble the right teams of talent today is rapidly evolving to utilize teams of much more than just permanent employees, temporary help, and outsourcers. Reinventing Jobs does an excellent job of describing what the trends are, brings them to life by showcasing real examples that expand your thinking, and helps to alleviate any fears about this new talent marketplace.”
“Lead the Work explores a seismic shift in the very concept of work. For anyone looking for a fresh way to think about competing, innovating and leading, this book will stimulate your creativity and give you new ideas on how to tap into an emerging ‘free agent world.’”
“Knowing how to manage the multitude of contractors, vendors, and temps who now work side by side with our regular employees is a crucial skill, and Lead the Work shows us how to do it right.”
“Finally a book that takes us into the rapidly evolving nature of work and how workers and organizations will respond! The authors have provided the first book to enable HR leaders and organizations to better understand where work is going and to create tools and methods to respond to these changes.”
“John, Ravin, and David’s look at the evolution of work has arrived not a moment too soon. It is time that every person who occupies a position of leadership or aspires to be a leader fully appreciates this new world of work, and this well-grounded research is an important step in that direction.”
TRANSFORMATIVE HR
JOSSEY-BASS, 2011
How Great Companies Use Evidence-Based Change for Sustainable Advantage
This book demonstrates how some of the world’s most admired and prominent organizations are redefining HR leadership by using evidence-based change to inform human capital decisions that optimize efficiency, effectiveness and strategic impact. The authors present the five foundational principles to the new HR decision science: Logic-driven analytics, segmentation, risk leverage, synergy and integration and optimization.
This groundbreaking book reveals a new approach to deliver sustainable change and business results. It is enhanced with success stories from leading companies that engage leadership and involve employees in ways that make a lasting impact on their companies.
Book Praises
“With its focus on the power of evidence-based change, Transformative HR takes the practice of effective talent management to a new arena. The principles it presents incorporate the best of HR fundamentals and offer a new level of sophistication for today’s human capital leaders. Backed by real-world examples and written by two of the most respected thinkers in HR today, Transformative HR is a must-read for HR leaders.”
“This book highlights a critical area for successful HR professionals and business leaders, bringing science and rigor to the decisions that organizations make about talent. At the end of the day we all have to make choices, and Boudreau and Jesuthasan provide us with the road map for ensuring that those choices deliver the greatest value to our organizations.”
2012 Best Business Books
Axiom Silver Award
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