The great sustainable reset: The new world of work after the pandemic
As the COVID-19 pandemic ebbs and markets and economies re-open, our longstanding focus on efficiency and growth in the workplace will likely give way to one on business-model resilience. This is because we have seen how volatile the world is and we now appreciate the numerous potential discontinuities out there.
When it comes to the workforce and resilience, more specifically, companies will have to balance the great dichotomy of employees seeking certainty and stability with the organisations themselves pursuing flexibility and agility.
Consequently, we will need a sustainable reset of the workplace, not a short-term one. It will require a new culture and it must be dominated by two major themes: flexibility and a portfolio-based approach to work strategy.